PRIVACY POLICY - GENOVENIX TechHub

Diana Yuriyivna Karcz (Sole Trader) / GENOVENIX TechHub

Last updated: 14 September 2026

This Privacy Policy sets out the procedures for the collection, use, storage, protection and disclosure of personal data of users of the website https://genovenix.com.ua (hereinafter referred to as the ‘Website’).

We respect every individual’s right to privacy and take the necessary organisational and technical measures to protect personal data.

By using the Website and providing your personal data, you confirm that you have read and understood this Privacy Policy.

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1. General Provisions

This Policy applies to personal data that may be collected from users when:

visiting the Website;
completing feedback forms;
submitting enquiries and messages;
placing orders;
purchasing goods or services;
contacting us by telephone or email;;
using other features of the Website.

The processing of personal data is carried out in accordance with Ukrainian legislation on the protection of personal data, in particular the Law of Ukraine ‘On the Protection of Personal Data’, as well as other regulatory and legal acts governing the relevant legal relationships.

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2. Data Controller

The data controller for personal data processed via the Website is:

Diana Yuriyivna Karcz, sole trader

Trade name: GENOVENIX TechHub

Веб-сайт: https://genovenix.com.ua

E-mail: genovenix.ua@gmail.com

Phone number: +380 98 201 21 07

If you have any queries regarding the processing of personal data, or wish to amend, correct or delete such data, please contact us using the details provided above.

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3. What personal data we may collect

Depending on how you interact with the Website, we may collect and process the following personal data:

first name and surname;
telephone number;
email address;
town and region;
delivery address, if required to fulfil an order;
postcode;
order details;
information that you voluntarily provide in forms or messages;
other data necessary to fulfil your request or contract.

We do not seek to collect personal data that is not necessary for the relevant purpose of its processing.

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4. Data on the use of the Website

When you visit the Website, certain technical information may be collected automatically.

Such information may include:

IP address;
browser type and version;
device type;
operating system;
date and time of your visit;
pages on the Website that you have viewed;
length of time spent on the pages;
source of your visit to the Website;
technical and diagnostic data;
other information automatically transmitted by your browser or device.

Such data may be used to ensure the smooth running of the Website, analyse its usage, identify technical issues and enhance security.

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5. Cookies and tracking technologies

The Website may use cookies and other similar technologies.

A cookie is a small text file that may be stored on your device when you visit the Website.

We may use the following categories of cookies:

5.1. Essential cookies

These cookies are necessary for the Website to function properly, to ensure its basic functions and security.

5.2. Functional cookies

These cookies may be used to remember your settings and make the Website more user-friendly.

5.3. Analytical cookies

These may be used to collect statistical information about visits to the Website, page views and how users interact with its features.

5.4. Advertising and marketing cookies

Where relevant third-party services are used on the Website, such cookies may be used to measure the effectiveness of advertising campaigns and to display more relevant advertising content to users.

You can manage cookies via your browser settings. Disabling certain cookies may affect the functioning of some features of the Website..

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6. Purpose of processing personal data

We may use personal data to:

ensure the operation and maintenance of the Website;
process user enquiries and requests;
communicate with users;
process and fulfil orders;
providing goods and services;
fulfilling contracts;
organising the delivery of orders;
processing payments, where the relevant functionality is used;
ensuring the security of the Website;
preventing fraud and abuse;
analysing and improving the Website’s performance;
conducting statistical analysis;
sending informational and marketing communications where there is a valid legal basis for doing so;
complying with legal requirements;
protecting the legitimate rights and interests of Diana Yuriyivna Karcz, sole trader.

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7. Legal grounds for the processing of personal data

Depending on the specific situation, personal data may be processed on the following grounds:

the user’s consent
the need to perform a contract or to take steps prior to entering into a contract;
compliance with a legal obligation;
the protection of legitimate rights and interests;
other grounds provided for by Ukrainian legislation.

Where the processing of personal data is carried out on the basis of consent, the user has the right to withdraw such consent in the cases and in accordance with the procedure provided for by law.

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8. Transfer of personal data to third parties

We do not sell or transfer users’ personal data to third parties for the purpose of selling such data independently.

Where necessary, personal data may be transferred to, or access to such data may be granted to, service providers if this is necessary for the operation of the Website, the fulfilment of an order or the provision of services.

Such parties may include:

hosting and technical infrastructure providers;
IT contractors;
email service providers;
payment service providers;
delivery services and postal operators;
web analytics services;
other service providers engaged to ensure the operation of the Website.

Such parties receive only the amount of information necessary to perform the relevant function.

Personal data may also be disclosed to public authorities or other authorised parties where such disclosure is required by law.

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9. Google Analytics

If Google Analytics is used on the Website, this service may collect information about the use of the Website for statistical and analytical purposes.

Such information may include data on pages viewed, the device, browser, referral source and interaction with the Website.

Google processes this information in accordance with its own terms and privacy policy.

Users can manage the use of cookies and other tracking technologies via their browser settings and the available privacy management tools.

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10. Marketing communications

We may send informational and marketing communications where permitted by law and where there is a valid legal basis for doing so.

Users may opt out of receiving marketing communications by contacting us at the following email address:

genovenix.ua@gmail.com

Opting out of marketing communications does not affect the receipt of communications that are necessary for the fulfilment of an order, a contract, security purposes or the functioning of the Website.

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11. Retention of personal data

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a different period is specified by law.

The retention period may depend on:

the nature of our interaction with the user;
the need to perform a contract;
statutory requirements;
the need to maintain mandatory records;
the need to resolve disputes;
the need to protect legitimate rights and interests.

Upon expiry of the necessary period, personal data is deleted, destroyed or anonymised, unless its further retention is required by law.

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12. Transfer and processing of data outside Ukraine

In the course of the Website’s operation, personal data may be processed using the services and technical infrastructure of suppliers whose servers may be located outside Ukraine.

In such cases, we take the necessary measures to ensure the proper protection of personal data in accordance with the requirements of the law.

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13. Protection of personal data

We take organisational and technical measures to protect personal data against:

unauthorised access;
unlawful use;
accidental loss;
destruction;
alteration;
disclosure.

Despite taking appropriate measures, no method of transmitting or storing information electronically via the Internet can guarantee absolute security.

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14. Users’ rights

In accordance with Ukrainian law, you may have the right to:

know the location and purpose of the database containing your personal data;
receive information about the conditions of access to your personal data;
receive information as to whether your personal data is being processed;
request the rectification of inaccurate or out-of-date personal data;
to request the erasure of personal data in cases provided for by law;
to object to the processing of personal data in cases provided for by law;
to withdraw consent to the processing of personal data if such processing is based on consent;
to lodge complaints with the competent authority;
to exercise other rights provided for by Ukrainian law.

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15. Request for access, rectification or erasure of data

To exercise your rights regarding personal data, you may contact us:

Email: genovenix.ua@gmail.com

Telephone: +380 98 201 21 07

It is advisable to include your name, contact details and the nature of your enquiry in your request, as this is necessary for us to process it.

We will consider your request in accordance with the requirements of the law.

The erasure of personal data may not be possible in cases where its continued storage is necessary to fulfil a legal obligation, perform a contract, protect rights or on any other grounds provided for by law.

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16. Children’s personal data

This website is not intended for children under the age of 13.

We do not knowingly seek to collect personal data from children under the age of 13 without a valid legal basis.

If you become aware that a child has provided us with personal data without a valid legal basis, please notify us at:

genovenix.ua@gmail.com

Should it be established that such data has been collected unlawfully, we will take appropriate action.

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17. Third-party websites and services

The website may contain links to third-party websites, services or platforms.

We have no control over the privacy policies or the processing of personal data by such third-party resources.

When you visit a third-party website, we recommend that you familiarise yourself with its own privacy policy.

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18. Transfer of business

In the event of a reorganisation, sale, transfer of assets, merger, acquisition or other similar transaction, personal data may be transferred in accordance with the law and to the extent necessary to carry out such a transaction.

Where necessary, we will notify users of any material changes relating to the processing of their personal data.

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19. Disclosure of personal data in cases provided for by law

We may disclose personal data if this is necessary to:

comply with legal requirements;
comply with a lawful court order;
comply with a justified request from an authorised state body;
protecting the rights and property of Diana Yuriyivna Karch, Sole Trader;
preventing or investigating offences;
protecting the safety of users or other persons;
protecting against legal liability.

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20. Changes to the Privacy Policy

We may update this Privacy Policy from time to time.

Should any changes be made, the ‘Last updated’ date at the top of the document will be amended.

If the changes are significant, we may also notify users by posting a notice on the Website or by other available means.

The updated version of the Policy comes into effect from the moment it is published on the Website, unless otherwise stated in the updated version itself.

We recommend that you review this page periodically to stay informed about the current rules governing the processing of personal data.

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21. Contact details

For any enquiries regarding this Privacy Policy or the processing of personal data, please contact:

Diana Yurievna Karcz (Sole Trader)

GENOVENIX TechHub

E-mail: genovenix.ua@gmail.com

Telephone: +380 98 201 21 07

Website: https://genovenix.com.ua

Last updated: 14 September 2026.